Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee Faison

Renee Faison

September 9, 2024

5  out of  5
rating by Renee Faison
"I am adding my voice to the many satisfied customers of State Farm Insurance. In particular, my Agent, Jessica Hebert, and her staff. I am always very pleased with their service. On every occasion, I find them to be knowledgeable, thorough, and personable. My Agent takes time to answer all of my questions and provides me with excellent advice and direction regarding my coverage. As stated earlier, I am very pleased with State Farm and recommend them for your insurance needs."
Profile photo of jade herbert

jade herbert

March 26, 2024

5  out of  5
rating by jade herbert
"I have been insured with State Farm through this location since I was 16 and I am now 25. I absolutely adore Kat. And Jessica. They have walked with me as I went through high school, college, and graduate school. They have always been super helpful and accommodating. I highly recommend and I will forever be grateful for their unwavering support, care, compassion, patience, professionalism and authenticity! They all need recognition, so State Farm (CEO/headquarters), they deserve high praises, raises, and a company paid vacation lol. They truly are an A+++ team!"
Profile photo of R Mapaye

R Mapaye

March 9, 2024

5  out of  5
rating by R Mapaye
"We have worked with Jessica for over 20 years. She anticipates our needs and makes recommendations to ensure we have proper coverages as needed. Her staff is friendly, highly skilled & knowledgeable as well."
We responded:
"Wynne, thank you so much for taking the time to write a review for our office. We have appreciated your serving your entire family over the years. We look forward to assisting you for many more years to come! Thank you again! Sincerely, Jessica"
Profile photo of labri dash

labri dash

February 29, 2024

5  out of  5
rating by labri dash
"She’s Amazing and very patient and passionate about what she does ! Thank you so much again. For all of your insurance needs please reach out too Katrina @ State Farm Oakland location."
We responded:
"Iabri, Thank you for taking the time to provide a review. I have to agree, Katarina is amazing. She has been with our Agency for over 12 years, and she just gets better every year! Thank you for trusting us with your insurance needs. We really appreciate you! Jessica "
Profile photo of Jacob Elias

Jacob Elias

February 22, 2024

5  out of  5
rating by Jacob Elias
"Jessica and her team was always patient and helpful! Sad I had to switch because of the Renters insurance issues in CA. Hoping to join again!"
We responded:
"Thank you Jacob! We will reach out to you early next year. We look forward to welcoming you back! "
Profile photo of Egypt Small

Egypt Small

February 16, 2024

5  out of  5
rating by Egypt Small
"All three of these ladies rock! Katarina, Joy and Jessica so happy I met them."
We responded:
"Egypt, thank you for the opportunity to help your family with all of your insurance needs. You have a beautiful family, and we are so thankful to have met you all! Come by and visit any time!"
Profile photo of Jorge Franco

Jorge Franco

February 15, 2024

5  out of  5
rating by Jorge Franco
"Great customer service provided here, they helped me with a life insurance policy. They provided me with all the information needed and answered all my questions about the policy. They were all very kind and honest, I would definitely recommend for any insurance needs. Thank you for the great service."
We responded:
"Thank you, Jorge! We appreciate your business and are so glad to have earned your trust. Please stop by when you are in the area. We look forward to meeting you! Best, Jessica"
Profile photo of Ajman Thrower

Ajman Thrower

October 19, 2023

5  out of  5
rating by Ajman Thrower
"Jessica’s staff has always been super helpful and accommodating!"
We responded:
"Ajman, thank you so much for the kind review! We really appreciate the opportunity to protect you and your family with all of your insurance needs. Kind regards, Jessica & Staff"
Profile photo of Loretta Usher

Loretta Usher

October 4, 2023

5  out of  5
rating by Loretta Usher
"Jessica Hebert is an excellent agent , she’s knowledgeable, she understand the clients needs by offering the amount of insurance that’s needed at that time..Her staff is knowledgeable, polite and returns calls in a timely matter."
We responded:
"Loretta, Thank you for your kind review! We work hard to meet our clients needs to ensure that you are properly protected. We really appreciate your loyalty to State Farm and look forward to maintaining our relationship for the many years to come! Sincerely, Jessica & staff"
Profile photo of Alex Mc

Alex Mc

July 19, 2023

5  out of  5
rating by Alex Mc
"I have been dealing with this office for over a decade! They have really taken good care of me! I definitely suggest going to this office they will become family!!! Thank you for all you do!!!"
We responded:
"Alex, Thank you for taking the time to provide us with such a positive review. We really appreciate it! Our customers are the heart of our business, and we are thankful that you're part of our State Farm family! Kind regards, Jessica"
Profile photo of vinny giardino

vinny giardino

May 25, 2023

5  out of  5
rating by vinny giardino
"thanks for a great experience! Never thought signing up for life insurance could be so easy. Dealing with Katarina was such a breeze she made sure I knew ALL my options before I committed to anything. I HIGHLY recommend State Farm for anyone thinking about life insurance."
We responded:
"Hi Vinny, Thank you for taking the time to write a review for our Agency. I'm so pleased that you had such a positive experience working with Katarina in securing your life insurance. I'll be sure to let her know. We look forward to helping you with all of your insurance needs! Best, Jessica"
Profile photo of H Moffet

H Moffet

May 24, 2023

5  out of  5
rating by H Moffet
"Jessica Hebert is the best! I’m confident that if I filed a claim, she would work hard to get me everything I deserve."
We responded:
"Howard, thank you for taking the time to write a review for our office. We appreciate your loyalty, and strive hard to care for the needs of each of our customers. Best, Jessica"
Profile photo of Joseph Godinez

Joseph Godinez

May 3, 2023

5  out of  5
rating by Joseph Godinez
"Set up life insurance through them. Did a great job walking me through me options in great detail (but not overwhelming amount of detail). Talked through the different pros/cons for each option. Once I selected my plan, the set up process was incredibly smooth and quick. Would highly recommend anyone looking for life insurance to work with the folks in this office!!"
Profile photo of Penelope Bevineau

Penelope Bevineau

April 27, 2023

5  out of  5
rating by Penelope Bevineau
"They are always very nice and very professional!"
We responded:
"Penelope, We appreciate the opportunity to help you and your family with all of your insurance needs! Thank you for your kind review. Best, Jessica "
Profile photo of Luellen Hebert-Eggleston

Luellen Hebert-Eggleston

April 26, 2023

5  out of  5
rating by Luellen Hebert-Eggleston
"Staff is pleasant, professional, responsive and supportive in a timely way."
We responded:
"Thank you for the review Luellen. We really appreciate your loyalty over the years, and look forward to assisting you far into the future! Best, Jessica"
Profile photo of Lashaun Williams

Lashaun Williams

April 20, 2023

5  out of  5
rating by Lashaun Williams
"I’ve been with State Farm for 15 years. I love the service that they provide. They provide excellent customer service they give you the best deal ever and I would never know what I would do without them, Jessica Herbert, and Catalina. I love you both. Thank you for being there for me and my family and giving us the best quotes that nobody else has gave us."
We responded:
"Lashaun, Thank you so much for such a heartfelt review. It has been our pleasure assisting you and your family for the past 15 years, and we appreciate your loyalty. We look forward to helping with your changing insurance needs far into the future. Stop by and see us soon! Thank you again! Jessica "
Profile photo of Tia McNeill

Tia McNeill

April 11, 2023

5  out of  5
rating by Tia McNeill
"Jessica and her team have provided insurance coverage for myself and my family members for over 15 years. Auto, home, business whatever we are looking to insure they are always ready and willing to respond to our needs. Exceptional service!"
We responded:
"Tia, Thank you for your review. It has been a pleasure to assist your entire family with all of your insurance needs. We enjoy hearing about how your family continues to grow and thrive. We look forward to meeting the next chapter of your insurance needs, whatever they may be. Thank you, Tia, for being an important part of our State Farm family! Always, Jessica"
Profile photo of Gina Warren

Gina Warren

March 31, 2023

5  out of  5
rating by Gina Warren
"Awesome professional service! The best!"
We responded:
"Dr. Warren, Thank you for taking the time to send us a review. We appreciate that you trust us with both your personal and business insurance needs. We look forward to the continued relationship with you and your family for many years to come! Best, Jessica"
Profile photo of Joseph bevineau

Joseph bevineau

March 30, 2023

5  out of  5
rating by Joseph bevineau
"Wonderful staff. Always takes care of all my insurance needs and concerns quickly with a great Family atmosphere!!!"
We responded:
"Joseph, We appreciate you taking the time to leave us a reveiw. We value each customer we serve and regard them as family. Thank you for your loyalty to State Farm, and for trusting us to take care of all of your family's insurance needs! Best regards, Jessica"
Profile photo of Marilyn Thomas

Marilyn Thomas

March 30, 2023

5  out of  5
rating by Marilyn Thomas
"Thanks for being a great insurance carrier I really apprecitate you all for your services"
We responded:
"Marilyn, Thank you for being such a loyal customer! We really appreciate you, and look forward to assisting you in the many years to come! Best, Jessica"
Profile photo of Laquita Green

Laquita Green

March 30, 2023

5  out of  5
rating by Laquita Green
"Happy to have meet some amazing people Jessica and Katrina have became our family, great customer service always available in helping when I have any questions Thank y'all for taking care of us."
We responded:
"Laquita, Thank you for such a positive review. We appreciate that you trust us with your family's insurance needs. You've been such loyal customers and we're happy you're part of our family! Best, Jessica "
Profile photo of Linda Lamarr

Linda Lamarr

March 30, 2023

5  out of  5
rating by Linda Lamarr
"I have been with State farm for a very long time and I have nothing but good things to say about them. They are awesome! I love State farm"
We responded:
"Linda, Thank you for being such a loyal customer. We appreciate that you trust us with your insurance needs, and look forward to assisting you far into the future. Best, Jessica"
Profile photo of La Tanya Render

La Tanya Render

March 16, 2023

5  out of  5
rating by La Tanya Render
"Great customer service , they go beyond help. They more like a family. I would recommend them for life insurance, car insurance and rental."
We responded:
"Hi La Tanya, Thank you so much for taking time out of your very busy schedule to write a review for our office. We appreciate your loyalty over the years and thank you for trusting us to protect your family. We value the relationship and are honored that you are part of our State Farm family! ~Best, Jessica"
Profile photo of Maylou Zepeda

Maylou Zepeda

February 13, 2023

5  out of  5
rating by Maylou Zepeda
"Katerina is always amazing to work with my family has been doing business with Jessica for over 15+ years such amazing agents to work with"
We responded:
"Maylou, We're honored that your family has trusted us with your insurance for 15+ years! We appreciate your loyalty to State Farm, and specifically to our Agency. It's relationships with families such as the Zepeda's that keep us going. Thank you! We appreciate you. Best, Jessica & staff"
Profile photo of Sanioata Davis

Sanioata Davis

February 2, 2023

5  out of  5
rating by Sanioata Davis
"Jessica and her time are extremely informative. They kept us up to date with all information and documentation we requested. We would strongly recommend reaching out yo her for your insurance needs."
We responded:
"Sanioata, Thank you for taking the time to write this review. We appreciate having you and Ulysses as part of our State Farm family. We strive to do our best to help our customers through the unexpected challenges that come your way. Thank you for trusting us with your insurance needs! Best, Jessica"