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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alex Mc

July 19, 2023

5  out of  5 rating by Alex Mc
"I have been dealing with this office for over a decade! They have really taken good care of me! I definitely suggest going to this office they will become family!!! Thank you for all you do!!!"

vinny giardino

May 25, 2023

5  out of  5 rating by vinny giardino
"thanks for a great experience! Never thought signing up for life insurance could be so easy. Dealing with Katarina was such a breeze she made sure I knew ALL my options before I committed to anything. I HIGHLY recommend State Farm for anyone thinking about life insurance."

H Moffet

May 24, 2023

5  out of  5 rating by H Moffet
"Jessica Hebert is the best! I’m confident that if I filed a claim, she would work hard to get me everything I deserve."

Joseph Godinez

May 3, 2023

5  out of  5 rating by Joseph Godinez
"Set up life insurance through them. Did a great job walking me through me options in great detail (but not overwhelming amount of detail). Talked through the different pros/cons for each option. Once I selected my plan, the set up process was incredibly smooth and quick. Would highly recommend anyone looking for life insurance to work with the folks in this office!!"

Penelope Bevineau

April 27, 2023

5  out of  5 rating by Penelope Bevineau
"They are always very nice and very professional!"

Luellen Hebert-Eggleston

April 26, 2023

5  out of  5 rating by Luellen Hebert-Eggleston
"Staff is pleasant, professional, responsive and supportive in a timely way."
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Lashaun Williams

April 20, 2023

5  out of  5 rating by Lashaun Williams
"I’ve been with State Farm for 15 years. I love the service that they provide. They provide excellent customer service they give you the best deal ever and I would never know what I would do without them, Jessica Herbert, and Catalina. I love you both. Thank you for being there for me and my family and giving us the best quotes that nobody else has gave us."

Tia McNeill

April 11, 2023

5  out of  5 rating by Tia McNeill
"Jessica and her team have provided insurance coverage for myself and my family members for over 15 years. Auto, home, business whatever we are looking to insure they are always ready and willing to respond to our needs. Exceptional service!"

Gina Warren

March 31, 2023

5  out of  5 rating by Gina Warren
"Awesome professional service! The best!"

Joseph bevineau

March 30, 2023

5  out of  5 rating by Joseph bevineau
"Wonderful staff. Always takes care of all my insurance needs and concerns quickly with a great Family atmosphere!!!"
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Marilyn Thomas

March 30, 2023

5  out of  5 rating by Marilyn Thomas
"Thanks for being a great insurance carrier I really apprecitate you all for your services"

Laquita Green

March 30, 2023

5  out of  5 rating by Laquita Green
"Happy to have meet some amazing people Jessica and Katrina have became our family, great customer service always available in helping when I have any questions Thank y'all for taking care of us."
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Linda Lamarr

March 30, 2023

5  out of  5 rating by Linda Lamarr
"I have been with State farm for a very long time and I have nothing but good things to say about them. They are awesome! I love State farm"

La Tanya Render

March 16, 2023

5  out of  5 rating by La Tanya Render
"Great customer service , they go beyond help. They more like a family. I would recommend them for life insurance, car insurance and rental."

Maylou Zepeda

February 13, 2023

5  out of  5 rating by Maylou Zepeda
"Katerina is always amazing to work with my family has been doing business with Jessica for over 15+ years such amazing agents to work with"

Sanioata Davis

February 2, 2023

5  out of  5 rating by Sanioata Davis
"Jessica and her time are extremely informative. They kept us up to date with all information and documentation we requested. We would strongly recommend reaching out yo her for your insurance needs."

Henry Alegria

January 24, 2023

5  out of  5 rating by Henry Alegria
"These Ladies are always so helpful and very nice. They have been my agents for a long time. If they would have a 10 star rating I would definitely give it to them!!!"

Brandie Pittman

January 19, 2023

5  out of  5 rating by Brandie Pittman
"This Oakland State Farm office (Grand Ave) is everything. I have been a customer for some years now. Jessica & Katarina and their staff is very attentive, professional and friendly. They always goes the extra mile when giving advice, support and suggestions to their customer. I recommend them all the time. Thank you for all you do!!!!!"

Donna Brown Kirkland

January 16, 2023

5  out of  5 rating by Donna Brown Kirkland
"Jessica goes beyond to help."

Anderson Thomas

January 16, 2023

5  out of  5 rating by Anderson Thomas
"Five stars plus! Kudos To Jessica and staff, Jan 2023 started off a little rocky for me, My car was flooded during the storm, I received a loaner and while parked in the parking lot it got banged up pretty bad I'm an Optometrist Asst. mind you this happened days after one incident then another. to make a long story short. My co-worker sitting at the station next to me and acknowledges how Katherina walked me through incident claims and text documents also got the other parties on line for me, while I was holding I was able to help my patients. My co-worker was so impressed she decided to cancel her policy with her current insurance agents. and join the State Farm Team. Thank you for helping me and my family for the 10 plus years! If you are looking for comfort, peaceful sleep and stress free insurance when needed I am delighted to introduce to Jessica, Katherina and joy these agents will be concern about your wellbeing."

Elham Shoghi

January 11, 2023

5  out of  5 rating by Elham Shoghi
"I had a really good experience with this agency. I wanted to add renter's insurance to my policy, and Joy helped me settle everything very quickly. She explained the details of the policy thoroughly and made sure that everything was accurate and even caught some of my mistakes when I was giving her my information. I hope my positive experience with them continues in the future."

Mia K

September 17, 2022

5  out of  5 rating by Mia K
"We got a letter in the mail from DMV… Jessica and Kat came to the rescue. We discussed our concerns: one red light ticket and two at fault car accidents. Then we explored options that wouldn’t break the bank while still providing the coverage we want and need. These ladies made it happen with ease! I highly recommend!!!"

Gavin Mathieu

September 13, 2022

5  out of  5 rating by Gavin Mathieu
"Jessica and her team are the best. Treat you like family and always do whatever they can to make sure that I'm taken care of and my valuables are protected."

Sara Brandon

August 26, 2022

5  out of  5 rating by Sara Brandon
"Jessica and Katarina are incredible to work with! They are quick to follow-up, and generous with taking the time necessary to respond to any and all questions. Their personal attention to every aspect of coverage is very reassuring. With all of the impersonal agents out there, it's nice to know that their knowledge of the field, and care for their clients, is genuine and always professional. I feel very lucky to have found them."


August 25, 2022

5  out of  5 rating by M.Mortal
"I am a new customer to State Farm and I love every minute of it !! Jessica has been very helpful with my insurance needs, she's very friendly & easy to work with. I enjoy her positive energy every time I come into her office in Oakland. I absolutely love her great enthusiasm & her communication skills."