State Farm® Insurance Agent Jessica Hebert

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

R H

March 26, 2025

5 out of 5

"Jessica & Joy are accommodating and very kind! Thank you!"

Feleciai Favroth

March 21, 2025

5 out of 5

"Jessica has been my agent for several years and has always advised me in ways to purchase the right insurance with the right coverage at the right time. She is also very professional and always accessible when I need her. Her staff is great also."

We responded:

"Thank you Feleciai! It has always been a pleasure working with you. I look forward to helping you with any of your insurance needs in the near future. Stay well! Jessica"

Jo Ann Cruz-Kyu

March 20, 2025

5 out of 5

"I had a great experience with State Farm. The staff was friendly, knowledgeable, and made the whole process easy. They explained everything clearly and helped me choose the best coverage for my needs. I felt well taken care of, and they made getting insurance simple and stress-free. Highly recommend!"

We responded:

"Jo Ann, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help! Jessica "

Maureen Anderson

March 18, 2025

5 out of 5

"Lovely, efficient, all woman, diverse agency. Even though there was nothing in it for them, they kindly helped me sign and file paperwork for my stolen vehicle, even though they are not my agent. How people act when there’s nothing in it for them tells you all you need to know. Highly recommend!"

We responded:

"Maureen, thank you for taking the time to share your kind thoughts! We were so happy to assist you and appreciated your positive attitude and sense of humor given your misfortune. If you ever have any questions or need assistance, we're the Agency by the Lake here to help! Best, Jessica & Staff"

Danielle Hughes

March 6, 2025

5 out of 5

"Jessica was our State Farm agent for about 5 years (auto and rental), her and her staff were always nice and friendly and super helpful. If there was a delay in communication or response Jessica or her office staff (Katarina) were always apologetic and helped to resolve any issues we had. The only reason we went with another company was because we moved back to North Carolina with our growing family but I highly recommend her!"

We responded:

"We’re honored by your positive feedback! We will miss helping you and your family. Please stay in touch and reach out whenever your back in California! You will always be part of our State Farm family! Best wishes, Jessica"

jade herbert

March 26, 2024

5 out of 5

"I have been insured with State Farm through this location since I was 16 and I am now 25. I absolutely adore Kat. And Jessica. They have walked with me as I went through high school, college, and graduate school. They have always been super helpful and accommodating. I highly recommend and I will forever be grateful for their unwavering support, care, compassion, patience, professionalism and authenticity! They all need recognition, so State Farm (CEO/headquarters), they deserve high praises, raises, and a company paid vacation lol. They truly are an A+++ team!"

labri dash

February 29, 2024

5 out of 5

"She’s Amazing and very patient and passionate about what she does ! Thank you so much again. For all of your insurance needs please reach out too Katrina @ State Farm Oakland location."

We responded:

"Iabri, Thank you for taking the time to provide a review. I have to agree, Katarina is amazing. She has been with our Agency for over 12 years, and she just gets better every year! Thank you for trusting us with your insurance needs. We really appreciate you! Jessica "

Egypt Small

February 16, 2024

5 out of 5

"All three of these ladies rock! Katarina, Joy and Jessica so happy I met them."

We responded:

"Egypt, thank you for the opportunity to help your family with all of your insurance needs. You have a beautiful family, and we are so thankful to have met you all! Come by and visit any time!"

Ajman Thrower

October 19, 2023

5 out of 5

"Jessica’s staff has always been super helpful and accommodating!"

We responded:

"Ajman, thank you so much for the kind review! We really appreciate the opportunity to protect you and your family with all of your insurance needs. Kind regards, Jessica & Staff"

Alex Mc

July 19, 2023

5 out of 5

"I have been dealing with this office for over a decade! They have really taken good care of me! I definitely suggest going to this office they will become family!!! Thank you for all you do!!!"

We responded:

"Alex, Thank you for taking the time to provide us with such a positive review. We really appreciate it! Our customers are the heart of our business, and we are thankful that you're part of our State Farm family! Kind regards, Jessica"

H Moffet

May 24, 2023

5 out of 5

"Jessica Hebert is the best! I’m confident that if I filed a claim, she would work hard to get me everything I deserve."

We responded:

"Howard, thank you for taking the time to write a review for our office. We appreciate your loyalty, and strive hard to care for the needs of each of our customers. Best, Jessica"

Penelope Bevineau

April 27, 2023

5 out of 5

"They are always very nice and very professional!"

We responded:

"Penelope, We appreciate the opportunity to help you and your family with all of your insurance needs! Thank you for your kind review. Best, Jessica "

Lashaun Williams

April 20, 2023

5 out of 5

"I’ve been with State Farm for 15 years. I love the service that they provide. They provide excellent customer service they give you the best deal ever and I would never know what I would do without them, Jessica Herbert, and Catalina. I love you both. Thank you for being there for me and my family and giving us the best quotes that nobody else has gave us."

We responded:

"Lashaun, Thank you so much for such a heartfelt review. It has been our pleasure assisting you and your family for the past 15 years, and we appreciate your loyalty. We look forward to helping with your changing insurance needs far into the future. Stop by and see us soon! Thank you again! Jessica "

Betsaida Ceja

March 24, 2025

5 out of 5

"I can’t say enough great things about Feleciai and the great help she is. She was accommodating with all the questions I had. I would recommend her so much!"

We responded:

"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."

Germaine Ratto

March 20, 2025

5 out of 5

"Jessica Hebert is very Professional, extremely knowledgeable and helpful with all my Insurance Needs. Jessica and her Staff are very friendly, welcoming, and efficient."

We responded:

"Germain, we’re honored by your positive feedback! We look forward to continuing to provide you and Tony with great service! If there is anything else we can do for your insurance needs, just let us know! So happy to have you in our State Farm Family! Jessica"

Robert Williams

March 19, 2025

5 out of 5

"Jessica and staff is business, professional with clarity,they are 5"

We responded:

"Thank you for your review! My team and I are happy to be of service, and we really appreciate your business and loyalty over the years! Thank you! Jessica"

Em L

March 16, 2025

5 out of 5

"I’m not usually a big review writer but this office deserves one. It is more about the agents Jessica Hebert and Katarina Godinez than about State Farm Insurance. I’ve been with them for ten years and three vehicles. The rates are reasonable (not really high but not really low, by Insurance standards, since all insurances are skyrocketing). What you will value is the agents’ professionalism, care, and kindness. I’ve been present and overheard Jessica clashing with the Insurance company on behalf of her client. They will do their very best to find you the best deal, especially if you have been a good driver over the years. I appreciate them."

We responded:

"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"

Renee Faison

September 9, 2024

5 out of 5

"I am adding my voice to the many satisfied customers of State Farm Insurance. In particular, my Agent, Jessica Hebert, and her staff. I am always very pleased with their service. On every occasion, I find them to be knowledgeable, thorough, and personable. My Agent takes time to answer all of my questions and provides me with excellent advice and direction regarding my coverage. As stated earlier, I am very pleased with State Farm and recommend them for your insurance needs."

R Mapaye

March 9, 2024

5 out of 5

"We have worked with Jessica for over 20 years. She anticipates our needs and makes recommendations to ensure we have proper coverages as needed. Her staff is friendly, highly skilled & knowledgeable as well."

We responded:

"Wynne, thank you so much for taking the time to write a review for our office. We have appreciated your serving your entire family over the years. We look forward to assisting you for many more years to come! Thank you again! Sincerely, Jessica"

Jacob Elias

February 22, 2024

5 out of 5

"Jessica and her team was always patient and helpful! Sad I had to switch because of the Renters insurance issues in CA. Hoping to join again!"

We responded:

"Thank you Jacob! We will reach out to you early next year. We look forward to welcoming you back! "

Jorge Franco

February 15, 2024

5 out of 5

"Great customer service provided here, they helped me with a life insurance policy. They provided me with all the information needed and answered all my questions about the policy. They were all very kind and honest, I would definitely recommend for any insurance needs. Thank you for the great service."

We responded:

"Thank you, Jorge! We appreciate your business and are so glad to have earned your trust. Please stop by when you are in the area. We look forward to meeting you! Best, Jessica"

Loretta Usher

October 4, 2023

5 out of 5

"Jessica Hebert is an excellent agent , she’s knowledgeable, she understand the clients needs by offering the amount of insurance that’s needed at that time..Her staff is knowledgeable, polite and returns calls in a timely matter."

We responded:

"Loretta, Thank you for your kind review! We work hard to meet our clients needs to ensure that you are properly protected. We really appreciate your loyalty to State Farm and look forward to maintaining our relationship for the many years to come! Sincerely, Jessica & staff"

vinny giardino

May 25, 2023

5 out of 5

"thanks for a great experience! Never thought signing up for life insurance could be so easy. Dealing with Katarina was such a breeze she made sure I knew ALL my options before I committed to anything. I HIGHLY recommend State Farm for anyone thinking about life insurance."

We responded:

"Hi Vinny, Thank you for taking the time to write a review for our Agency. I'm so pleased that you had such a positive experience working with Katarina in securing your life insurance. I'll be sure to let her know. We look forward to helping you with all of your insurance needs! Best, Jessica"

Joseph Godinez

May 3, 2023

5 out of 5

"Set up life insurance through them. Did a great job walking me through me options in great detail (but not overwhelming amount of detail). Talked through the different pros/cons for each option. Once I selected my plan, the set up process was incredibly smooth and quick. Would highly recommend anyone looking for life insurance to work with the folks in this office!!"

Luellen Hebert-Eggleston

April 26, 2023

5 out of 5

"Staff is pleasant, professional, responsive and supportive in a timely way."

We responded:

"Thank you for the review Luellen. We really appreciate your loyalty over the years, and look forward to assisting you far into the future! Best, Jessica"